Re-envision Leading: From Command and Control to (R)Evolutionary Influence
Motivation is the art of getting people to do what you want them to do because they want to do it. —Dwight Eisenhower
In contrast to years of hierarchical management, leaders in adaptable organizations play a more subtle leadership role. They are the visionaries who envision a future that seems impossible today. They inspire, empower, and motivate others to make decisions. They manage the flow of information and communicate extensively. They take the broadest possible view and encourage collaborative problem solving.
The term (r)evolutionary influence is used to capture these qualities. The evolution of complex systems is guided by probabilistic influence rather than deterministic control. When discontinuities arise, leaders must occasion a revolution by declaring a future others may not see as possible, and get alignment in the organization so that actions forward that future.[i]
The leadership model in the adaptable organization is more egalitarian. A manager might admit to not knowing an answer or even know the answer but still delegate that executive decision to someone on the front line. Rather than being the solver of all problems, the leader’s role to disseminate decision making by engaging the whole organization in the bidirectional sharing of information and knowledge.
Some powerful tactics facilitate and encourage evolutionary influence. Leaders must be willing to let go of control, take calculated risks, and envision the impossible for themselves and the organization. To maintain an environment of perpetual transformation, they must be willing to accept a higher risk of failure. This is achieved by treating everyone in the organization like a valued member of the team. True dialogue and information flow are necessary to facilitate communication. Conflict is managed effectively, leading to the generation of new ideas and energy.
Referring back to fractals, it is essential to see the system in its entirety. Each decision must be linked to the larger context. Some decisions may be suboptimal for a small group but still serve the larger good. The survival of the system depends on the quality of the relationships of each of its parts.
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[i]Christopher Laszlo and Jean-François Laugel, Large-Scale Organizational Change (Boston: Butterworth Heinemann, 2000), , 124.