LS102: Keys to Effective Communication

Communication is one of the most powerful tools for getting what we want. Yet many of us never learn the skills for communicating effectively. In this interactive workshop we will provide an overview of the many aspects of communication, explore different types of communication and offer tips for improving your effectiveness.
Presented as a blend of lecture, interactive learning and group process, the workshop is presented in three parts:
Communication Style
Verbal and non-verbal communication
Personal style and effectiveness
Awareness and filtering
Levels and boundaries of language
Listening skills and misinterpretation
Aligning yourself for listening
Understanding the self
Communication in Action
Building relationships
Resolving and leveraging conflict
Giving and receiving feedback

Prerequisites
None

Who Should Attend
Executives
Managers
Leaders
Technologists
Students

Duration: 1 day
Contact Olivia for pricing